E-Ccommerce works by connecting buyers and sellers using various electronic channels. For example, you need a channel, such as a website or social media, so customers can find products and services to purchase. Then a payment processor enables the exchange of the goods or services. Once the transaction succeeds, the customer receives a confirmation email or SMS, and a printable receipt.
If the transaction is for goods, then the seller ships the items and sends the customer a tracking number via email or SMS. If the transaction is for a service, then the service provider can reach out to schedule and complete the service.
Steps to create An E-Commerce Website
The steps to starting an ecommerce website can vary depending on factors like what you want to sell. For example, if you’re selling services, then there’s no need to manage inventory or fulfillment. However, if you want to sell products online, then inventory and fulfillment will likely play a critical part in your operations.
Here are some steps you can follow to get started:
- Research business ideas
- Make sure there’s demand for the products you want to sell
- Determine how you’ll sell and ship products to customers
- Find suppliers and manufacturers
- Choose which online channels you’ll sell through (e.g., an Amazon store)
- Create a website or online storefront and upload products
- Create a plan for your fulfillment strategy
- Begin attracting customers with promotions
